Our team | Shopping Box
Jorge Briceño
General Manager
Visionary and integral leader, Jorge is the strategic engine driving Shopping Box. He leads the company with a methodical focus and results orientation, actively participating in software development, process automation, and marketing and customer experience strategies. His leadership combines technological innovation with a user-centered vision, transforming ideas into functional solutions that connect, resolve, and build loyalty.
Master's in Educational Sciences, Jorge brings a solid academic foundation that enriches the organizational culture. He is an expert in instructional design, ICT integration, and optimization of educational and commercial processes. His constructivist andragogical approach strengthens internal training and the continuous improvement of the team.
“Consistency and perseverance are the keys to success.”
His philosophy guides every decision, inspiring a more human, efficient, and memorable automated service.
Elexi Chauran
Deputy General Manager
A professional committed to the continuous improvement of the user experience. As deputy manager, Elexi leads the supervision of conversational flows, customer service, and operational coordination. Her ability to diagnose problems, propose solutions, and support the customer at every stage of the process makes her a key pillar of the team, ensuring quality and efficiency in every interaction.
“Logistics is not just about delivering products, it's about keeping promises.”
Francisco Briceño
Logistics Operator
Responsible for managing and tracking orders, coordinating deliveries, and optimizing logistics processes. Francisco ensures that each product arrives on time and in perfect condition, maintaining smooth communication with the team and clients. His organized and solution-oriented approach strengthens the operational chain of Shopping Box.